Our Support Plans

Get our Plus Annual Plan, ideal and affordable for individuals and businesses who have up to three (3) websites that need maintenance and support. Let us help you save money and time!

Starter Plan is ideal for personal and small business website owners who require minimal support​.
Super Plan is ideal for dynamic websites such as online stores, blogs/forums, memberships, or directories.
Pro Plan is ideal for mission-critical individual or business websites like big eCommerce stores, associations, courses, & high net-worth websites with constant traffic and visibility that need extra support regularly.

We accept all major credit and debit/bank cards. We offer Stripe & PayPal payment processing gateway options on our website so you can rest at ease knowing you are in good hands.
Our payment gateways handle all payment transactions, hence we do not store your card details on our website.

After successful subscription and submission of our onboarding form, it takes at most 4 hours to set you and your website up on your support plan.

Starter member sites are backed up every 12 hours, Super member sites are backed up every 6 hours, Pro member sites are backed up every hour, Plus Annual member sites are backed up every 24 hours, and free member sites are backed up every month on request only.

If you are on our Pro Plan, open an emergency ticket right away so we can assist you better. If you are not, use our form to request a Developer or help with a hacked site immediately.

Click on “Login” on our menu. Type in your username/email address and password, click on login, once logged in, click on “Get Support” on the menu, type in your issue/question title, describe your issue, attach an image where applicable, and click on submit.
That’s it. One of our representatives will be in touch with you within 6 hours.

If you have a WordPress website and you have a technical problem or need to make a change like remove a banner, change color or layout, add a new page or post, or add basic functionality, you can submit a ticket explaining the problem in the best way possible and we will do our best to help you resolve the issue. We also carry out regular maintenance updates, scanning, backups, database optimizations, and other maintenance services specific to your subscription to our services.

Content edits include editing existing content, changing or integrating new plugin settings, and CSS adjustments. They do not include custom development (PHP, plugins, themes, etc.), updating custom code, doing graphic design, PSD to WordPress, or building out a new website or subdomain.

We’ll work with you regardless of your hosting provider. We understand that different websites have different needs and that people have realistic budgets that they have to meet. If you’d like to work with a hosting company we recommend and have a relationship with, please see Gbefunwa, Raidboxes & Namecheap.

Instructional videos are made to show how to carry out a task on your WordPress website, they will be posted on our blog and shared with you, if one exists already, we will send it your way where needed.