Their combination of talents, design, and technological skills are not easy to come by. My site looks great and functions well. They respond quickly and generously to all my requests. I highly recommend their services.

Adeolu A.
Writer & Photographer

Try Our Plus Annual Plan!

Get Three (3) Sites For The Price Of ONE (1)

This is an affordable plan for individuals and businesses who have up to three (3) websites that need ongoing support and maintenance for their WordPress websites. Let us help you save money and time!

We do all the heavy maintenance lifting, and you are also able to open a support ticket on our private forum to get one hour of tech support every month!

Frequently Asked Questions

I have more than one website, what should I do?

Get our Plus Annual Plan, ideal and affordable for individuals and businesses who have up to three (3) websites that need maintenance and support. Let us help you save money and time!

Which maintenance plan is ideal for my site?

Starter Plan is ideal for personal and small business website owners who require minimal support​.
Super Plan is ideal for dynamic websites such as online stores, blogs/forums, memberships, or directories.
Pro Plan is ideal for mission-critical individual or business websites like big eCommerce stores, associations, courses, & high net-worth websites with constant traffic and visibility that need extra support regularly.

Which payment methods do you accept?

We accept all major credit and debit/bank cards. We offer Stripe & PayPal payment processing gateway options on our website so you can rest at ease knowing you are in good hands.
Our payment gateways handle all payment transactions, hence we do not store your card details on our website.

How long will it take to onboard and set me up on my plan?

After successful subscription and submission of our onboarding form, it takes at most 4 hours to set you and your website up on your support plan.

How often do you back up my site?

Starter member sites are backed up every 12 hoursSuper member sites are backed up every 6 hoursPro member sites are backed up every hourPlus Annual member sites are backed up every 24 hours, and free member sites are backed up every month on request only.

My Site is hacked, what should I do?

If you are on our Pro Plan, open an emergency ticket right away so we can assist you better. If you are not, use our form to request a Developer or help with a hacked site immediately.

How do I open/submit a ticket?

Click on “Login” on our menu. Type in your username/email address and password, click on login, once logged in, click on “Get Support” on the menu, type in your issue/question title, describe your issue, attach an image where applicable, and click on submit.
That’s it. One of our representatives will be in touch with you within 6 hours.

What does WordPress Website Support mean?

If you have a WordPress website and you have a technical problem or need to make a change like remove a banner, change color or layout, add a new page or post, or add basic functionality, you can submit a ticket explaining the problem in the best way possible and we will do our best to help you resolve the issue. We also carry out regular maintenance updates, scanning, backups, database optimizations, and other maintenance services specific to your subscription to our services.

What does content edit mean?

Content edits include editing existing content, changing or integrating new plugin settings, and CSS adjustments. They do not include custom development (PHP, plugins, themes, etc.), updating custom code, doing graphic design, PSD to WordPress, or building out a new website or subdomain.

Does it matter what hosting provider I am using for my WordPress website?

We’ll work with you regardless of your hosting provider. We understand that different websites have different needs and that people have realistic budgets that they have to meet. If you’d like to work with a hosting company we recommend and have a relationship with, please see GbefunwaRaidboxes & Namecheap.

What are instructional videos and how do we get them?

Instructional videos are made to show how to carry out a task on your WordPress website, they will be posted on our blog and shared with you, if one exists already, we will send it your way where needed.